Contact Us / FAQ
Ask us. We'll help you.
I have a question about my order. What is the best way to contact you?
Please send us an email to care@muslimbreakfastclub.com.
I have just placed an order and would like to change or cancel it.
We strive our best to get your order to you as soon as possible. This means you have 4 hours from the time of placing your order to change or cancel it. To do so, please send an email to care@muslimbreakfastclub.com.
How long does delivery take and how much does it cost?
Each order is different and delivery times depend on your location and the product(s) you order. Please visit checkout to see your delivery date and cost.
What is your exchange and returns policy?
You can exchange and return any item(s) unworn within 31 days. Please send us an email to care@muslimbreakfastclub.com to begin the process. You would need to cover the cost of exchange or return shipping.
Will I need to pay customs duties on my order?
Depending on the country that you live in and the value of your order, you may need to pay customs duties which is determined by the country itself. Customers are responsible for all customs duties.
I have not received my order confirmation email, what shall I do?
Please allow up to 24 hours to receive your order confirmation email. Please also check your spam/junk and promotions folders. If you have not received the email within 24 hours, please reach out to us at care@muslimbreakfastclub.com.
What do I do if my order is missing?
If your order is missing, please contact us within 30 days of placing your order. Unfortunately, we are unable to assist with missing orders beyond this timeframe.
Refunds and exchanges
We offer refunds and exchanges if you contact us within 30 days of your purchase. Unfortunately, we are unable to process requests beyond this timeframe.
My product was undeliverable/unclaimed and has now been returned to Muslim Breakfast Club, what can I do?
If the courier is unable to deliver your order or you do not collect it from the designated collection point, it will be returned to us. To have it reshipped, you will need to cover the reshipment fee via a payment link, which we will provide before reshipment.